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Teams make decisions every day. Many of them happen in meetings, side conversations, or quick messages, and then everyone moves on. The problem is that undocumented decisions do not stay decisions for long. They turn into assumptions, rework, conflicting actions, and time spent re-deciding what was already settled. Organizations that incorporate a simple discipline can prevent this. 1.      Write down the decision, not just the discussion. 2.      Capture the rationale and co

Global teams are now standard, not special cases. Even domestic teams often span cultures, regions, or professional norms. Many organizations are operating cross-culturally without realizing it. When this reality is unmanaged, misinterpretations, assumptions, and documentation ambiguity surface regularly. This leads to decision friction, rework, and erosion of trust. Organizations that manage cross-cultural norms well create a shared language, baseline clarity, and common sta

Work that once happened in rooms now happens in messages, documents, and threads. Decisions are increasingly made through writing rather than conversation, often across time zones, roles, and levels of context. When organizations rely on written communication without clear standards for how decisions are documented, misunderstandings multiply. Accountability blurs. Work slows down or unravels downstream, not because people are not trying, but because decisions are not writte